The Agent Booking Center is a powerful back office application that agencies can use to manage all aspects of their cruise business. The ABC tool ties together the entire selling process by integrating leads, invoices, customer management and offers a robust reporting and reconciliation that allows agencies to truly keep track of their business from a broad overview down to individual bookings.
Travtech's Agent Booking Engine puts real time pricing and availability in the hands of the front line agents. With over 40 cruise lines and 400 ships agents will have all available inventory at their fingertips. And, with more than 18 cruise lines offering real time pricing and availability agents can quickly close the sale. Current promotions can also be displayed to the agents at the sail date level ensuring that they are offering the best options to their clients.
The group management application provides agencies with the ability to maximize the effectiveness of the groups that they hold. Whether they are promotional of affinity groups, the system easily keeps track of inventory, rates, amenities and tour conductor credits and the reconciliation feature ensures that an agencies is receiving all payments that they have earned.
The reporting tools incorporated into the Agent Booking Center provide a host of options for agency owners and managers to keep track of their businesses. Both summary and detailed production reports allow them to manage their business from a high level in addition to keeping track of their individual agents. Different aspects of the business can also be managed including insurance sales, online activity, cancellations and more.